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About Us

We are a team funded by the UK Department of Health, based at the British Consulates in Madrid and Alicante. We provide advice to British Nationals on how to correctly access healthcare in Spain. 

WHY SPAIN?

Spain is the most popular non-English speaking country for British nationals to visit and emigrate to. Currently there are around 300,000 British citizens registered as residents in Spain (INE July 2017). Additionally there are millions of British visitors that holiday in Spain each year. In 2017 there were 17 million. It comes as no surprise then, that the Department of Health has a specialist team, on the ground, helping its customers access the Spanish public healthcare system correctly.

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WHAT WE DO

We give advice to British Nationals on how to access healthcare in Spain. This includes those who are visiting (on holiday or a temporary stay) or living in Spain. If you have an enquiry you can contact us through this website.

This website has been developed as a part of a European Commission funded EHIC Campaign, carried out between September 2012 and May 2014. The campaign set out to provide information on:

  • Who is and who isn’t entitled to use a UK European Health Insurance Card (EHIC) in Spain;
  • What cover the EHIC gives you while on a temporary visit to Spain;
  • How to correctly register for state healthcare in Spain if you are living here on a more permanent basis.

WHAT WE DON’T DO
We do not give advice on pensions or benefits, but we can inform customers about which UK pensions and benefits may also give entitlement to healthcare. We also do not deal with enquiries regarding the quality of healthcare received by a customer, follow-up care after being discharged from hospital, medical repatriation or obtaining medical records. For these kinds of enquiries, customers should contact the relevant health authorities directly (see our Useful Contacts page here and our list of Spanish Health Authorities here). Our information solely concerns access to healthcare and making sure customers are correctly registered.

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